Caring Savvy Homecare (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, advertisements, lead forms, phone lines, and home care services.
1. Information We Collect
We may collect the following types of personal information:
A. Information You Provide
- Name
- Phone number
- Email address
- Location (city/county)
- Details about care needs (e.g., type of care, schedule, medical conditions)
- Relationship to the person needing care
B. Automatically Collected Information
- IP address
- Device and browser type
- Website usage data
- Interaction with our ads and forms
C. Third-Party Sources
- Meta (Facebook/Instagram) lead forms
- Google Ads and analytics
- Referral partners
2. How We Use Your Information
We use your information to:
- Contact you about home care services
- Schedule assessments and consultations
- Match caregivers to client needs
- Respond to inquiries
- Improve our services and marketing
- Comply with legal and regulatory requirements
3. How We Share Your Information
We do not sell your personal information.
We may share your information only with:
- Authorized Caring Savvy staff
- Service providers who assist with scheduling, communications, or technology
- Healthcare professionals involved in your care
- When required by law
All partners are required to protect your data and use it only for authorized purposes.
4. Meta (Facebook/Instagram) Lead Forms
When you submit information through Meta lead forms:
- Your data is sent securely to Caring Savvy
- Used solely to contact you about home care services
- Not shared with unrelated third parties
- You may opt out at any time by contacting us
5. Communication Preferences
By submitting your information, you consent to being contacted via:
- Phone calls
- SMS text messages
6. Data Security
We implement reasonable safeguards to protect your information from:
- Unauthorized access
- Disclosure
- Alteration
- Loss
However, no online transmission is 100% secure.
7. Your Rights
You have the right to:
- Request access to your data
- Correct inaccurate information
- Request deletion
- Withdraw consent
Contact us to exercise these rights.
8. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect information from minors.
9. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date.
